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Welcome to SCIP

Care and Maintenance : Resources

Additional resources such as user guides and help with troubleshooting equipment are also available online from all the manufacturers. (Please click on each link to download more information)

Cochlear

General information at www.cochlear.com

Nucleus 7 speech processor and accessories:

https://www.cochlear.com/us/en/home/ongoing-care-and-support/device-support/nucleus-family/nucleus-7/product-manuals/nucleus-cp1000-sound-processor-user-guide

Nucleus 6 speech processor and accessories

https://www.cochlear.com/uk/en/home/ongoing-care-and-support/device-support/nucleus-family/nucleus-6

Nucleus 5 speech processor and accessories

https://www.cochlear.com/uk/en/home/ongoing-care-and-support/device-support/nucleus-family/nucleus-5/product-manuals/nucleus-CP810-sound-processor-user-manual

Information on compatibility of phones with Nucleus Smart App and wireless streaming

https://www.cochlear.com/apps/en/sound-processor-and-app/compatibility

Med El

General information at www.medel.com

Sonnet speech processor user guide

https://www.medel.com/en-gb/support/audio-processors/sonnet

Sonnet 2 speech processor user guide

https://www.medel.com/en-gb/support/audio-processors/sonnet2

Advanced Bionics

General information at www.advancedbionics.com

Naida Q90 speech processor user guide

https://advancedbionics.com/content/dam/advancedbionics/Documents/Regional/BR/AB_NaidaCI_Q90_User_guide.pdf

Oticon

General information at www.oticonmedical.com

Neuro 2 processor information

https://www.oticonmedical.com/cochlear-implants/solutions/support

Phonak

General information on assistive listening devices for all cochlear implant equipment at www.phonak.co.uk

Roger systems and speech processors

https://www.phonakpro.com/uk/en/support/product-support/wireless-accessories/roger-receivers/overview-roger-receivers.html

Connevans

General information on purchasing assistive listening devices and equipment for deaf and hard of hearing people at www.connevans.co.uk

Holiday Loaner Forms

The clinic is unable to provide spare processors for holiday cover, but they are available to loan from the implant companies themselves for a fee. These loaner forms are available to download from their websites and are sent directly to the company involved.

www.cochlear.com

www.medel.com

www.advancedbionics.com